Replacement Policy — Replacement Only, No Refunds

We stand behind correct and intact delivery. If we made a verified error or your order arrived damaged, we will replace it. **Replacements are the sole remedy; no refunds are issued.**

A replacement is available only when **all** of the following are met:

– The issue is one of: (a) wrong item shipped, (b) item arrived physically damaged, or (c) item arrived with compromised/broken packaging or seal.
– You report the issue within **[48] hours** of the carrier-confirmed delivery time.
– You provide clear photographs of the product, the packaging, and the shipping label at the time of reporting.
– The order was shipped to the address you provided and confirmed at checkout.

Replacements are not available for: change of mind, incorrect address entered by the customer, refused deliveries, or claims made after the reporting window. Approved replacements are shipped once the claim is verified. This remedy is provided as a replacement only and is non-refundable.